Privacy Policy

This Privacy Policy describes how Denttify collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

Contact Us

If you have any questions, require more details about our privacy practices, or wish to make a complaint, please contact us via email or post using the following details:

Collecting Personal Information

When you visit our website, we collect information about your device, your interactions with the site, and details needed to process your purchases. If you contact us for customer support, we may also collect additional information.

We define any information about an identifiable individual as “Personal Information”. Below are examples of the information we collect and why:

  • Contact details: Name, email address, billing/shipping address – used for order fulfilment and customer communication.

  • Payment information: Credit/debit card details, PayPal info – used to process payments securely.

  • Device details: IP address, browser type, location – used to optimise your browsing experience.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe your child has shared Personal Information with us, please contact us to request its deletion.

Sharing Personal Information

We may share your Personal Information with trusted third-party service providers to deliver services and fulfil orders. For instance:

  • Payment processors to securely process transactions.

  • Shipping providers to deliver your order to your address.

  • Marketing platforms for targeted communication, where applicable.

We never sell your Personal Information to third parties.

Behavioural Advertising

We may use your Personal Information to show you targeted ads or promotional content we believe may interest you. For example, using cookies and other tracking technologies.

To opt out of targeted advertising:

Using Personal Information

We use your Personal Information to:

  • Process orders and payments.

  • Ship products to your address.

  • Communicate updates about your order or promotional offers.

  • Improve our website and customer experience.

GDPR (For EEA Residents)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • To fulfil a contract (e.g., delivering your order).

  • With your consent (e.g., marketing emails).

  • To comply with legal obligations.

Your Rights

Residents of the EEA have the right to:

  • Access the Personal Information we hold about you.

  • Request corrections, updates, or erasure of your data.

  • Port your data to another service provider.

To exercise these rights, contact us at support@denttify.co.uk.

Cookies

Cookies are small files stored on your device that help enhance your browsing experience. We use cookies for:

  • Functional purposes (e.g., maintaining your shopping cart).

  • Performance tracking (e.g., analytics).

  • Targeted advertising.

You can manage or block cookies through your browser settings. For more information, visit All About Cookies.

Do Not Track

Currently, we do not respond to “Do Not Track” browser signals, as there is no standard for how this should be implemented across the industry.

Data Retention

We retain your Personal Information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless you request its deletion.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The latest version will always be available on our website.

Complaints

If you wish to lodge a complaint about our use of your data, contact us at support@denttify.co.uk. Alternatively, you can reach out to the UK’s Information Commissioner’s Office (ICO) via https://ico.org.uk/make-a-complaint/.

Last Updated: [14/07/2023]